We detected an Bug

About this page

Official status page from all "KeksStudios" services

  • Main vServer

    Bug
    • Customer services

      Online
    • Website

      Bug
  • Bot Server

    Online
    • KeksBot

      Online

Ongoing Incidents

  • Some problems with the website

    Lasted for 2 months
    Affected Service: Website Customer services May 12, Tue

    Detected
    We detected that the website has an long loading time, we are on it.

    13:36, May 01 CEST

    Update
    Now the webserver is complely down, we are on it.

    13:44, May 01 CEST

    Monitoring
    Currently all working.
    We monitoring any service...

    14:39, May 01 CEST

    Will be fixed
    We are getting overrunned by users.
    We upgrade our capacity as soon as possible.
    Thanks for your good feedback in the last few weeks.

    20:38, May 12 CEST

Recent Incidents

  • Bot Server outage

    Resolved in 3 hours
    Affected Service: Customer services Bot Server KeksBot May 14, Thu

    Detected
    We detected that the Bot Server has an outage.
    We are on it.

    08:52, May 14 CEST

    Fixed
    Fixed

    12:06, May 14 CEST
  • Bot for testing offline

    Resolved in 1 day
    Affected Service: Bot Server May 01, Fri

    Will be fixed
    We are testing some new features.
    Until we are finished, the bot is down.
    Thanks for your patience

    00:12, Apr 30 CEST

    Fixed
    Fixed

    13:35, May 01 CEST
  • Complete outage

    Resolved in 7 hours
    Affected Service: Main vServer Customer services Website Bot Server KeksBot April 10, Fri

    Detected
    All our Services are currently down. We are not prepared for this case but we trying to fix it.

    11:20, Apr 10 CEST

    Monitoring
    All services switching back to normal

    18:43, Apr 10 CEST

    Fixed
    all working :D

    19:05, Apr 10 CEST
  • Outage detected

    Resolved in 1 week
    Affected Service: Bot Server KeksBot April 10, Fri

    Detected
    Our BackUp server is currently down ._.

    22:00, Mar 30 CEST

    Update
    vServer is down, love to our hoster ._.

    21:31, Mar 31 CEST

    Fixed
    Fixed long time ago

    18:42, Apr 10 CEST
  • Fatal outage detected

    Resolved in 7 minutes
    Affected Service: Main vServer Customer services Website Bot Server KeksBot March 30, Mon

    Detected
    Wow all of our Servers going down.
    We are so sorry for that.

    22:19, Mar 30 CEST

    Fixed
    Main vServer is back again.

    22:26, Mar 30 CEST
  • BackUp vServer dead

    Resolved in 1 day
    Affected Service: Bot Server KeksBot March 28, Sat

    Detected
    We detected an outage.
    Trying to fix it.

    12:06, Mar 27 CEST

    Monitoring
    Server is online again.
    All services running back to normal.
    We monitoring any error.

    20:34, Mar 27 CEST

    Fixed
    All services working

    18:43, Mar 28 CEST
  • Database connection error

    Resolved in 1 hour
    Affected Service: Bot Server March 26, Thu

    Detected
    We detected that the Bot cannot connect with the database. We trying to fix it.

    11:47, Mar 26 CEST

    Fixed
    Fixed in an update

    13:27, Mar 26 CEST
  • DDOS attack

    Resolved in 2 days
    Affected Service: Website March 19, Thu

    Detected
    We detacted an DDOS attack on our Website.
    Also the website doesnt load anymore.
    We trying to fix it

    14:41, Mar 17 CEST

    Monitoring
    We played an Update on the Server.
    Now the Website works.
    We will see if it works from now on

    12:40, Mar 19 CEST

    Fixed
    Fixed

    15:21, Mar 19 CEST
  • Discord API problems

    Resolved in 16 hours
    Affected Service: Customer services Bot Server KeksBot March 17, Tue

    Detected
    We detected that Discord has some troubles with their API.
    So some services like the Bot doesnt work.

    Discord Status: https://status.discordapp.com

    22:25, Mar 16 CEST

    Update
    Discord updated their status, we can only wait that they will fix the bug.
    Incident: https://status.discordapp.com/incidents/62gt9cgjwdgf

    22:31, Mar 16 CEST

    Monitoring
    Discord fixed the Bug.
    Until everything running back to normal it can take some time.

    23:21, Mar 16 CEST

    Fixed
    Discord fixed the bug an all services runnig back to normal.

    14:40, Mar 17 CEST
  • Main Server Down

    Resolved in 5 days
    Affected Service: Main vServer Customer services Website March 13, Fri

    Detected
    Our main server is currently down

    12:43, Mar 08 CEST

    Fixed
    All services running back to normal

    19:52, Mar 13 CEST
  • Inexplicable error

    Resolved in 6 hours
    Affected Service: Bot Server Screen March 07, Sat

    Detected
    We detected an inexplicable error with some commands.
    We dont know why they doesnt work anymore.
    We trying to fix it.

    13:59, Mar 07 CEST

    Fixed
    Fixed.

    20:34, Mar 07 CEST
  • Main vServer outage

    Resolved in 10 minutes
    Affected Service: KeksBot March 06, Fri

    Detected
    Our Main vServer is currently offline.
    All Services switched automatictly to our backup Server.
    But our BackUp Server is not so fast as our main vServer.
    So maybe the Bot has an high ping and the Website loads slowly.
    We trying to fix it.

    13:29, Mar 06 CEST

    Monitoring
    The vServer is running and all Services rebooting on the main vserver.
    We will se what will happends.

    13:34, Mar 06 CEST

    Fixed
    All Services are running back to normal.

    13:40, Mar 06 CEST
  • High Ping

    Resolved in 1 day
    Affected Service: Bot Server Screen March 02, Mon

    Detected
    We detected that the Ping (response time) from the Bot is higher then normal.
    Some function like the MusicBot maybe has problems.
    We are trying to fix it.

    19:34, Mar 01 CEST

    Monitoring
    We played an Update on the vserver.
    We are see what happends.

    20:29, Mar 01 CEST

    Fixed
    The bot was overused by some users.
    Now it should works.

    23:29, Mar 02 CEST
  • VServer does not respond

    Resolved in 1 day
    Affected Service: Bot Server KeksBot Screen February 27, Thu

    Detected
    Our VServer currently doesn't respond to anything. We are currently looking to find the source of this problem.

    17:57, Feb 26 CEST

    Update
    The vServer is now online again. But we get an weird JDA error. We trying to fix it as soon as possible

    13:18, Feb 27 CEST

    Fixed
    We buyed an new vServer to bridge the Problem with our main vserver.
    We hope that the main will work correctly as soon as posbile.
    Thanks for your patience.

    21:19, Feb 27 CEST
  • Slow response time

    Resolved in 16 hours
    Affected Service: Bot Server Website KeksBot Screen February 26, Wed

    Detected
    Our vServer is currently 100% busy. That's why the bot responds extremely slowly. It's our turn.

    21:00, Feb 25 CEST

    Monitoring
    We played an update on the server. We are now monitoring what is happening.

    13:16, Feb 26 CEST

    Fixed
    Fixed in an Update

    13:51, Feb 26 CEST
  • Error

    Resolved in 59 seconds
    Affected Service: Bot Server Screen February 24, Mon

    Detected
    We detected some Problems with the MusicBot.
    We trying to fix the bug.
    Thanks for your patience

    22:44, Feb 24 CEST

    Fixed
    Fixed.
    It was only a test

    22:45, Feb 24 CEST
  • API Bug detected

    Resolved in 1 day
    Affected Service: Bot Server Screen February 15, Sat

    Detected
    The Discord API has currently an unexpected Error.
    We contact the Devs from the API.
    Thanks for your pation.

    13:20, Feb 14 CEST

    Will be fixed
    We have to Update our JDA.
    That takes a while, becouse we have to change our code...

    13:41, Feb 14 CEST

    Update
    The big Endboss is back.
    We trying to defeat him.

    17:56, Feb 15 CEST

    Fixed
    We defeat him eZ!!!!!!!
    Thanks for your patience!

    18:10, Feb 15 CEST
  • vServer Error

    Resolved in 4 hours
    Affected Service: Bot Server KeksBot January 18, Sat

    Detected
    After an update, the bot no longer starts and only shows: "java.lang.OutOfMemoryError: Java heap space", which actually means that our vServers are currently too busy. We'll wait and see because this is often due to Discord.

    16:11, Jan 18 CEST

    Fixed
    Year, we fixxed it :D

    21:04, Jan 18 CEST
  • Discord API Error

    Resolved in 1 month
    Affected Service: Bot Server Screen January 18, Sat

    Detected
    Discord has a API Error, so the Bot cant login.
    We waiting for Discord and hope that they will resolve the Problem as soon as possible.

    14:58, Dec 08 CEST

    Monitoring
    The Bot is online but Discord still report, that they have problems with the API.
    We will see, if the Bot can win against the API.

    Discord Status: https://status.discordapp.com

    22:05, Dec 13 CEST

    Fixed
    Fixed

    16:09, Jan 18 CEST
  • Affected Service: Bot Server Screen December 08, Sun

    Will be fixed
    As we look forward to our giveaway update on the vServer, we could not wait. Unfortunately, the bot shows again the dreaded error message. So far we could not find a solution, this may take time, if we even manage to defeat this Endbos ...

    13:09, Dec 08 CEST

    Fixed
    Wow we defeat the Enbos and that very quickly uwu
    Now should everything work.

    14:57, Dec 08 CEST
  • API Errors / Latency

    Resolved in 14 hours
    Affected Service: Bot Server KeksBot Screen December 08, Sun

    Detected
    Discord currently has latency issues. Our developers are just waiting for them to fix these issues and then start the bot again.

    Discord Status: https://status.discordapp.com/
    Google Cloud Status: https://status.cloud.google.com/incident/compute/19012

    22:13, Dec 07 CEST

    Monitoring
    Everything works fine again, according to Discord. Our developers bring everything back online and monitor the happenings.

    12:21, Dec 08 CEST

    Fixed
    We are happy that we can tell you, that Discord has fixed the Bug.
    Now everything should work.

    13:06, Dec 08 CEST
  • Build Error

    Resolved in 3 weeks
    Affected Service: Bot Server KeksBot Screen September 05, Thu

    Detected
    After an Update, the Bot not wanted to start up again.
    Maybe he want holidays...
    We try to persuade him.

    15:08, Aug 11 CEST

    Update
    Currently the bot is running on a local PC. Unfortunately, this can only be limited online and does not store data like the XP of a user.
    We are currently in contact with the JDA developers and are working on a solution

    11:00, Aug 12 CEST

    Update
    The Error isnt to fix

    17:53, Aug 16 CEST

    Fixed
    Fixed

    21:06, Sep 05 CEST
  • Server reinstall

    Resolved in 1 day
    Affected Service: Bot Server Website KeksBot Screen August 16, Fri

    Detected
    We are reinstall our Server.
    Until then, all services are down

    19:40, Aug 14 CEST

    Fixed
    Finish

    17:52, Aug 16 CEST
  • Affected Service: Bot Server KeksBot Screen August 11, Sun

    Detected
    The bug is recognized and we working to fix it.

    21:46, Jul 17 CEST

    Update
    It is due to the use of "lavaplayer" API, which makes it possible to play music.
    Unfortunately, we can only wait for the creator of the API to fix this bug.

    13:35, Jul 18 CEST

    Fixed
    Fixed in MusicBot Version 3.0.0

    15:06, Aug 11 CEST
  • Bug mit dem MusikBot

    Resolved in 17 hours
    Affected Service: Bot Server KeksBot Screen June 09, Sun

    Detected
    Der MusikBot spielt bestimmte Lieder nicht mehr ab.

    22:45, Jun 08 CEST

    Fixed
    Der Fehler lag an einer Übernutzung. Er läuft nun wieder reibungslos.

    16:24, Jun 09 CEST
  • Bug bei /xp toplist

    Resolved in 3 weeks
    Affected Service: Bot Server Screen May 22, Wed

    Detected
    Es wurde ein Bug bei dem Befehl /xp toplist festgestellt.
    Bitte etwas Geduld wir bemühen und ihn zu fixen!

    20:22, Apr 25 CEST

    Will be fixed
    Es wird nun versucht ihn zu beheben...

    20:23, Apr 25 CEST

    Fixed
    Gefixed in 10.0.0

    22:33, May 22 CEST
  • Update auf vServer

    Resolved in 35 minutes
    Affected Service: Bot Server KeksBot Screen April 25, Thu

    Detected
    Ein Update wird gerade auf den vServer gespielt.

    19:46, Apr 25 CEST

    Fixed
    Erfolgreich aufgespielt!

    20:21, Apr 25 CEST
  • Fehler bei /xp und /level

    Resolved in 11 minutes
    Affected Service: Bot Server KeksBot Screen April 17, Wed

    Detected
    Ein bisher unerklärter Fehler bei /xp und /level wurde gemeldet!
    Wir sind dran!

    22:07, Apr 17 CEST

    Fixed
    Der Bug wurde behoben!

    22:19, Apr 17 CEST
  • Heruntergefahren für Update

    Resolved in 1 hour
    Affected Service: Bot Server KeksBot Screen April 17, Wed

    Detected
    Wir spielen gerade ein Update auf die Server.
    Deshalb ist der Bot Offline.

    20:14, Apr 17 CEST

    Fixed
    Das Update ist nun auf den Servern!
    Der Bot ist wieder Online!

    22:05, Apr 17 CEST
  • No incidents reported